Responsible Gaming

At Vegastars we are committed to safe and responsible play. We provide clear tools and options so customers can control their activity, set limits, and pause play when needed. This page explains how Vegastars Responsible Gambling works, the options available through account settings, how to spot risky behaviour, and where to get help. Read the short guides below to set deposit limits, take time outs, or request self-exclusion. If you need immediate support, reach out to the organisations listed in the help section.

Player protection principles

Protecting customers is a core operational priority. We promote measured play, transparent account controls, and practical tools that let you act quickly. Availability depends on account eligibility and local rules.

Tools to manage your gambling activity

Deposit limits

Set daily, weekly or monthly deposit caps in A$ amounts. Limits can be reduced immediately. Increasing a limit normally requires a cooling-off period to prevent impulsive changes.

Loss limits

Limit your net losses over defined periods. Loss limits pause betting once the threshold is reached. Use loss caps to control exposure during active sessions.

Time and session limits

Use session timers and reality checks to track play time. Session limits let you set a maximum duration per visit and receive an alert or automatic log-out when time is reached.

Temporary time-out

Choose a short break from activity with a time-out. Time-outs are reversible after the chosen period ends and are useful for taking a planned pause from play.

Self-exclusion

Self-exclusion blocks account access for a chosen period. This is a stronger step for those who need an extended break. Self-exclusion can be requested through account controls or by contacting support.

Recognising signs of problematic behaviour

Watch for loss of control, chasing losses, missed commitments, borrowing money to play, or hiding activity. Sudden changes in spending or extended sessions can indicate increasing risk. Early action helps reduce harm.

Guidance for staying in control

Set clear personal limits before you start. Treat gambling as entertainment with a fixed budget. Avoid chasing losses and do not gamble when stressed or under the influence. Use reality checks and take regular breaks.

Access to professional help and support organisations

If gambling causes distress, seek professional help. In Australia contact Gambling Help Online or Gamblers Anonymous for counselling and support. Lifeline is available at 13 11 14 for immediate crisis support. International visitors should consult local health services for equivalent helplines.

Further actions and contact

Use the responsible gambling section in your account to apply limits, request time-outs or self-exclusion, and find links to support services. For assistance with tools, contact customer support via the site support channels.